Free Shipping
We offer Free Shipping on all products from our South African brands.
Please be aware that larger items, including tents and racks which are too large for traditional ground shipping, will require truck freight for delivery, and *custom items shipping internationally are not eligible. We offer Free Domestic Shipping on these items to a commercial address. Roof Top Tents will require a loading dock or fork lift or a freight terminal close by for pick up. Roof Racks will require the ability to receive a large platform box; however Rack Feet and Rack Rail can be shipped to your residence.
Residential Deliveries
If you plan to ship to a residential address and the product is authorized to ship to a residential address, you will be charged an additional fee which is not automatically applied at checkout. Please write "Residential" in the notes section and we will contact you with a quote. If you do not make this denotation, you are responsible for all related fees and potentially the original shipping charge.
Turn Around Time
We always work to ship every order as quickly as possible, but we're a small team and we ask that you read our shipping policy so that we can set the right expectations.
Unless an expedited shipping method is requested, it's best to assume that from the time we receive your order during our office hours, Monday through Friday, and add it to our queue, it takes our team a few business days to start preparing your shipment. There is also the additional shipping time based on your location from our warehouse in Salt Lake City. These transit maps offer a helpful timeline for most orders:
Please note that we do not handle or ship orders over the weekend.
